Introduction
Pet Parade Sdn. Bhd. values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.
What Information We Collect
We may collect the following types of personal information:
- IP address and browser data
- Full name
- Shipping and billing address
- Email address
- Phone number
- Payment details (processed securely via payment gateway)
- Purchase history
Cookies
Our website uses cookies to:
- Enhance your shopping experience
- Track website usage
- Remember cart contents
You can disable cookies in your browser settings, but this may affect site functionality.
Your Rights
You have the right to:
- Withdraw consent to marketing emails at any time (via unsubscribe link)
- Access and update your personal information
- Request deletion of your data
How We Use Your Information
We use your information for the following purposes:
- To comply with legal or regulatory obligations
- To process and deliver your orders
- To communicate with you about your orders, promotions, or updates
- To improve our products, services, and website experience
Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:
- Government agencies if required by law
- Trusted third-party service providers (e.g., shipping companies, payment gateways)
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Security
We implement appropriate security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure. We recommend using strong passwords and avoiding public Wi-Fi when submitting personal information.